I have one of Libman’s microfiber dust mops. Although I do not use it often when I do I love how easy it is. Recently when I went to use it I noticed a little plastic thingy that connects the handle to the duster was broken. I contacted Libman to see if I could buy the little connector rather than buying a whole new mop. To my surprise not only did they send me the little connector they did so at no charge. Truly a great customer service experience that I rarely experience any more.
So kudos to this family-owned American business!
If you need a mop (or brush or whatever), please give them your business.
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