Sprint Corp (NYSE: S) downgraded to JUNK

As a Sprint customer I have had very little luck getting help through their Customer Service teams (lots of online chats and telephone calls seem to go nowhere) I realize that the only thing companies like these care about is their market cap decreases.

This is why I say DUMP your Sprint Corp
NYSE: S stock — it is almost near worthless anyway 😉

Now remember, this company is nearly 120 years old. A company that has changed so much that you don’t even recognize it from even just 10 years ago. Since SoftBank one of Japan and Asia’s largest companies purchased them they have lost BILLIONS in revenue since just 2012 and only stopped hemorrhaging loses by cutting… you guessed it by cutting out the things that keep customers – like customer support. I remember back in the 90s when Sprint had 100% US-based support, their service wasn’t great but when Jim is Spokane told you the problem would be fixed by this afternoon you trusted him. I think their US support is probably less than 5% and when ‘Jim’ in Boise who has a serious accent probably tells you they’re on it… get out your shovel because the bullshit is already up to your you know what. But I guess when you make $35B in 2012 and $32B in 2016, those extra billions that didn’t show up in the register mean the real ‘Jim’ doesn’t have a job and the fake ‘Jim’ is there to tell you the company line. He’s never ever going to meet you anyway.

Further cases in point for my downgrade:

A company implements two-factor authentication for its customers. If it doesn’t work – no big whop if if it is Jerry’s Bar Supply. Pretty big however when it is your bank or a tech or telecom company. You login and then wait to receive the SMS or e-mail to perform secondary authentication — something that never comes. Pretty bad if you are the company that implements this for business customers when you can’t even get it to work for your own residential customers.

A company that has I think ALL of its support people outside the US and they rarely understand what you are trying to get them to do for you. Ask them a complex question about your account (because you cannot log in to find the info yourself) and then you have to spend 2 or 3 minutes explaining what you want because their reps are not primary American-English-speakers. Understand what I mean by this:

They use people who do speak English, but American-English is different than regular global English.

We speak very fast (unless you don’t)
We speak in colloquialism (unless you don’t)
We speak in fragments (unless you don’t)
And many times we speak in abbreviations (thanks to people getting so used to living on Twitter with only 135 characters per thought).

So I hereby downgrade their stock (NYSE: S)

And yes, while Sprint and T-Mobile have talked about merging several times before, this time it looks like it actually could happen. Besides both companies together might be something since both of them apart are circling the drain. All the nice pretty TV commercials aside, we all should be very aware and be honest that if AT&T and Verizon wanted to kill off Sprint and T-Mobile they could easily decimate them.
Yes, even though Softbank/Sprint and T-Mobile/Deutsche Telekom could hold their own for a while if AT&T and Verizon colluded (which would be illegal of course, but hey it happens). After all the ‘metaphorical’ firebombs had landed there’d only be two left and the US government would do its damnedest to look like they’re trying to stop it but they’d be giving high-fives behind the curtains.